Shipping policy

Shipping Policy

Processing Time

All Sophie's Way products are made to order. Orders are sent to our print partner within 24 hours of purchase. Production typically takes 2–7 business days depending on the item and print provider.

Domestic Shipping (United States)

We offer free shipping on all domestic orders. Once your order ships, delivery typically takes 3–7 business days. You will receive a tracking number via email once your order is on its way.

International Shipping

We ship worldwide. International shipping rates are calculated at checkout based on order weight and destination. Delivery times vary by location but typically range from 7–21 business days.

Please note that international orders may be subject to customs duties, import taxes, and fees upon delivery. These charges are determined by your local customs authority and are the responsibility of the recipient. Sophie's Way does not collect or remit duties or taxes on international orders. We recommend checking with your local customs office if you have questions about applicable fees before placing your order.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Orders

If your order hasn't arrived within the estimated timeframe, please contact us via our [Contact page] and we'll investigate with our fulfillment partner.